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Business Credit Report Searches in Malaysia – 2025 Guide for Entrepreneurs & SME Owners

1. Why Run a Business Credit Search?

  • Manage risk before extending credit to new customers or suppliers.
  • Confirm a prospective partner’s financial health before signing big contracts or leases.
  • Strengthen loan applications—banks often ask for your latest commercial credit report.
  • Meet KYC & AML requirements (e.g., when you are an accounting or company-secretary provider).

A credit report aggregates data from registries, trade references, court records, CCRIS banking data and scoring models so you can make data-backed decisions. CTOS research shows most Malaysian lenders review business reports daily for customer onboarding.


2. Main Credit‐Information Sources in Malaysia

Bureau / SourceKey HighlightsTurn-around Time
CTOS Credit ManagerFull CTOS Report, SME Score, litigation check, land-title & SSM data in one placeInstant download
Credit Bureau Malaysia (CBM) – “MyBizSCoRE”Up to 5 years’ financials, CCRIS data & a 3-digit business score for SMEsInstant
Experian Commercial ReportsIntelliscore Plus 1-100 risk score, payment behaviour & public filingsInstant
CCRIS / eCCRIS (Bank Negara)12-month bank-borrowing track record; accessible online via MFA-protected portalImmediate once registered
SSM MyDataOfficial company profile, shareholders, charges & certified documents – ideal for baseline checksInstant

Tip: For overseas counterparties, CTOS and Experian both provide international reports that take 6-14 working day.


3. What’s Inside a Typical Business Credit Report?

  • Company Profile – ROC/ROB number, incorporation date, directors & shareholders (via SSM).
  • Credit Facilities & Banking History – CCRIS repayment performance, credit limits.
  • Trade References – Payment experiences reported by suppliers.
  • Legal Filings – Writs, judgments, winding-up petitions, bankruptcy status.
  • Financials & Ratios – Audited or management accounts (where available).
  • Credit Scores / Risk Grades – CTOS SME Score (100-400), Experian Intelliscore (1-100) or CBM MyBizScore (0-100).
  • Recommendation – Suggested credit limit / risk commentary.


4. Step-by-Step: How to Order a Business Credit Report

  1. Decide your purpose & bureau (CTOS, CBM, Experian, etc.).
  2. Register for an online account (one-off KYC) or request our firm to act on your behalf.
  3. Obtain consent if the subject is a private entity (required under the Credit Reporting Agencies Act 2010).
  4. Search by company name or registration number; select desired report package.
  5. Pay online – prices range RM25 – RM180 depending on depth & bureau.
  6. Download instantly (PDF/HTML) or await “fresh-investigation” reports (6-14 days for overseas or inactive firms).
  7. Interpret key sections & score; keep a copy in your due-diligence file for at least 7 years (PDPA good practice).


5. Cost & Timeline Snapshot

Report TypeTypical Fee (RM)Delivery
CTOS Lite Company25–40Instant
CTOS Full / SME Score85–120Instant
Experian Intelliscore Report85–150Instant
CBM MyBizSCoRE75–110Instant
International (fresh investigation)300 +6-14 working days

(Fees vary by subscription tier; figures reflect April 2025 market averages.)


6. Compliance & Best Practices

  • Keep reports strictly for the permissible purpose stated when ordering (Credit Reporting Agencies Act 2010).
  • Protect personal data under PDPA 2010—store reports securely, limit staff access.
  • Re-check credit files at least every 12 months or before renewing large credit limits.
  • Dispute inaccuracies promptly with the bureau; they must investigate within 21 days.


7. Need It Done for You? – Our Business Credit Search Service

As licensed company secretaries, we pull multi-bureau reports plus the latest SSM documents and summarise the findings in plain English—all within 24 hours.

What you get:

  • CTOS Full Report + SME Score
  • CBM MyBizSCoRE
  • SSM MyData Profile & Charges Search
  • Red-flag summary (legal suits, payment issues, director disqualifications)
  • Actionable credit-limit recommendation

Flat fee: from RM250 per Malaysian company (bundled pricing for bulk requests).

👉 Ready to safeguard your next deal? Contact our team and get peace of mind before you sign.


Last Updated: 28-Apr-2025

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